Antidote of DBS

My son goes to this speech therapy session in Central. After his therapy we dropped by the Korean restaurant to eat. We sat at a large table for 6 and soon 3 others joined us. Two young ladies in their 30s and a middle age man later joined them. I love the fact in Hong Kong, you have the proximity with other people and you can listen into other people's conversation. To have a sit at the same table with people you don't know ... "dap toi" ... to share a table.

DBS is one of the major bankers in Hong Kong and the bank is Singapore based. And it is also the least favorite of banks of my dad. And apparently so, even the employees hated their jobs who worked there. According to the above sources, they know a friend who works at DBS. The middle aged man commented that a job at DBS is the last resort when you have no choice of employers and you really need the money or needs to earn an income just for the sake of paying your bills. One of the ladies agreed with him and continued on saying that the friend would place the company on probation rather than the other way around. He works long hours as a creditor, in fact being micro managed and has to produce daily reports of loans he approved and loans he did not approved and why he did what he did and how many cases are in his workload. Every evening from 5pm to730pm, he spent his time crafting reports. Those time would have been better used.

And from a customer point of view, my dad experienced a load of paper to just get an account open. The one reason that he banks there was because they are the easies to have an account open, but after the fact it is a completely different story to get anything done. He wanted to get a new check book since he ran out of checks. And they had him fill out a form as if he is opening another account just to get a new check books. He was so mad and asked the manager why he has to fill out the same information as if to open a new account and the manager reply was it is a formal procedure. But I wondered what they were going to do with the application? And if you have an account with all the same information redone. If you want to add an option to transfer money you have to fill out an application, if you want to add an option to do online banking you will have to fill out an application!?! And then you will have to go to Singapore to sign all your documents in person.

If the employees of your bank give you probation as an employer ... your customers suffer the same wrath! And that is bad for any business.